Exchange Policy
Exchange Policy
Exchanges
We appreciate you shopping online with us and accept exchanges on non- custom orders. Please notify us via e-mail within 24 hrs. ([email protected])
Exchange Policy
- All products must include the original package.
- Products must be returned within 5 days of receipt.
- Products must be unused and new,
- All merchandise marked "FINAL SALE" "ON SALE" cannot be returned nor exchanged.
- No return or exchanges on personalized orders, or custom websites.
Store Credit
- Treated like cash
- Non-transferable to another person
- Any amount exceeded over store credit will require another form of payment (i.e. credit card, PayPal)
US Hassle-Free Exchange
All exchanges for store credit will be processed free of charge. Original shipping +handling fee are non-refundable.
International Exchanges
Please follow the instructions e-mailed to you. Exchanges must be received within 5 days of receipt. Unfortunately we cannot refund taxes, duties, or shipping fees.
Exchanges and Processing
Exchanges will be processed within 5 to 7 business days after we receive your return item(s).Original shipping charges are non-refundable.
Mail all exchanges to:
Creations By One Third Return
P.O. Box 8098 Coral Springs, FL 33065