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Creations By One Third

Exchange Policy

Exchange Policy

Exchanges

We appreciate you shopping online with us and accept exchanges on non- custom orders. Please notify us via e-mail within 24 hrs. (creationsbyonethird@yahoo.com)

Exchange Policy

  • All products must include the original package.
  • Products must be returned within 5 days of receipt.
  • Products must be unused and new,
  • All merchandise marked "FINAL SALE" "ON SALE" cannot be returned nor exchanged.
  • No return or exchanges on personalized orders, or custom websites.

Store Credit

  • Treated like cash
  • Non-transferable to another person
  • Any amount exceeded over store credit will require another form of payment (i.e. credit card, PayPal)

US Hassle-Free Exchange

All exchanges for store credit will be processed free of charge. Original shipping +handling fee are non-refundable.

International Exchanges

Please follow the instructions e-mailed to you. Exchanges must be received within 5 days of receipt. Unfortunately we cannot refund taxes, duties, or shipping fees.

Exchanges and Processing

Exchanges will be processed within 5 to 7 business days after we receive your return item(s).Original shipping charges are non-refundable.

Mail all exchanges to:

Creations By One Third Return

P.O. Box 8098 Coral Springs, FL 33065